Front End Supervisor: Lead & Develop Retail Teams

Burlington Stores, Inc.; Florence (KY); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

15-30% associate discount

Medical, dental, and vision coverage

Employee assistance program

Life and disability insurance

Paid time off

Paid holidays

401(k)

Job summary

Burlington Stores, Inc. in Florence, KY, is hiring a Full-Time Customer Service Supervisor / Selling Floor Supervisor to lead store operations as Manager on Duty. You’ll train, coach, and drive sales while ensuring safety and exceptional customer service.

Base pay ranges from $15.50 to $17.50 per hour, with full-time hours including nights, weekends, and holidays. Burlington offers benefits and a discount program, plus opportunities for growth as the company expands.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive, engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training, developing, and coaching direct reports.
• Promote safety for customers and associates by following guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues and supervise front-end operations to ensure exceptional service.
• Reinforce Asset Protection strategies to reduce shortages.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive Community Relations involvement through company programs.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Full-time availability

Job description

Burlington Stores, Inc. in Florence, KY, is hiring a Full-Time Customer Service Supervisor / Selling Floor Supervisor to lead store operations as Manager on Duty. You’ll train, coach, and drive sales while ensuring safety and exceptional customer service.

Base pay ranges from $15.50 to $17.50 per hour, with full-time hours including nights, weekends, and holidays. Burlington offers benefits and a discount program, plus opportunities for growth as the company expands.