Front End Supervisor — Lead Customer Service & Ops

Burlington; Sandy (UT); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Associate discount

Medical, Dental, Vision

401(k)

Paid time off

Paid holidays

Life and disability insurance

Job summary

Burlington Stores in Sandy, UT is seeking a Full-Time Customer Service Supervisor to join our store leadership team. You will supervise front-end operations, coach associates, and collaborate with management to drive sales while delivering exceptional customer service.

The role requires at least 1 year of supervisory experience in off-price/big-box environments and strong interpersonal skills. Flexible scheduling includes nights, weekends, and holidays.

Qualifications

• At least 1 year of supervisory experience in an off-price, big box, or specialty environment.
• Strong interpersonal and communication skills with a positive, engaging attitude.
• Willingness to work a full-time schedule including nights, weekends and holidays.

Responsibilities

• Supervise all store functions and associates while acting as Manager on Duty.
• Maximize sales through training, coaching, and development of direct reports.
• Promote safety and uphold company guidelines for customers and associates.

Skills

Supervisory experience

Leadership

Customer service

Interpersonal skills

Team building

Training and coaching

Decision making

Scheduling flexibility

Job description

Burlington Stores in Sandy, UT is seeking a Full-Time Customer Service Supervisor to join our store leadership team. You will supervise front-end operations, coach associates, and collaborate with management to drive sales while delivering exceptional customer service.

The role requires at least 1 year of supervisory experience in off-price/big-box environments and strong interpersonal skills. Flexible scheduling includes nights, weekends, and holidays.