Front End Supervisor: Lead Customer Service & Ops

Burlington; Holland Charter Township (MI); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

15-30% associate discount

Medical, dental, vision coverage

Employee Assistance Program

Life and disability insurance

Paid time off

Paid holidays

401(k)

Job summary

Burlington Stores in Michigan is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team. You’ll work closely with Store Management in merchandising, customer service, operations, and human resources to supervise daily store functions.

This role offers growth opportunities, competitive pay, flexible hours, and benefits including medical, dental, and vision coverage, life and disability insurance, paid time off, holidays, and a

Qualifications

• At least 1 year of supervisory experience in retail or similar environment.
• Strong interpersonal skills with a positive attitude.
• Ability to work a full-time schedule including nights, weekends and holidays.
• Physical ability to move/lift store merchandise and stand for extended periods.

Responsibilities

• Supervise store functions and associates as Manager on Duty.
• Maximize sales through training, coaching, and development of direct reports.
• Promote safety and adhere to company guidelines.
• Foster a diverse, collaborative culture and resolve issues promptly.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in workload planning and community relations activities.
• Support asset protection initiatives to minimize shortage.

Skills

Supervisory experience

Leadership

Customer service

Interpersonal skills

Team training

Job description

Burlington Stores in Michigan is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team. You’ll work closely with Store Management in merchandising, customer service, operations, and human resources to supervise daily store functions.

This role offers growth opportunities, competitive pay, flexible hours, and benefits including medical, dental, and vision coverage, life and disability insurance, paid time off, holidays, and a