Front End Supervisor: Lead Customer Service & Operations

Hunter Super Techs - TurnPoint; Missouri City (TX); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount

Medical, dental, and vision coverage

Life and disability insurance

Job summary

Burlington Stores is hiring a Full-Time Customer Service Supervisor to lead front-end operations and deliver exceptional guest experiences in a fast-paced environment. You will partner with store leadership, coach associates, manage schedules, and ensure safety and asset protection while driving sales and preserving the brand's values of inclusion and teamwork.

The role requires at least one year of supervisory experience, flexibility to work nights and weekends, and the ability to lift up to 40

Qualifications

• At least 1 year of supervisory experience in a retail or similar environment.
• Strong interpersonal and guest-service skills.
• Ability to work a full-time schedule including nights, weekends, and holidays.
• Able to lift up to 40 lbs and stand for extended periods.

Responsibilities

• Supervise all store functions and associates in the Manager on Duty role.
• Maximize sales through training, development, and coaching of direct reports.
• Promote safety for customers and associates by following company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure exceptional service.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings and scheduling.
• Support community relations through company programs and partnerships.

Skills

Supervisory experience

Interpersonal skills

Schedule flexibility

Job description

Burlington Stores is hiring a Full-Time Customer Service Supervisor to lead front-end operations and deliver exceptional guest experiences in a fast-paced environment. You will partner with store leadership, coach associates, manage schedules, and ensure safety and asset protection while driving sales and preserving the brand's values of inclusion and teamwork.

The role requires at least one year of supervisory experience, flexibility to work nights and weekends, and the ability to lift up to 40