Front-End Supervisor | Forklift Certified

Three Bears Alaska Inc; Ketchikan (AK); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid time off

401(k)

Job summary

Three Bears Alaska Inc. in Ketchikan, AK is seeking a Customer Service PIC to oversee the Front-End department and supervise cashiers. The role involves ensuring productivity, high customer service levels and coordinating with other departments.

The candidate should have a High School Diploma or GED and supervisory experience preferred. Forklift certification is required and the position is full-time with evenings, weekends, and holidays included.

Qualifications

• A High School Diploma or GED is preferred.
• Supervisory experience preferred.

Responsibilities

• Greet customers and provide prompt, courteous service.
• Determine number of registers to maintain productivity.
• Coordinate breaks, lunches and side tasks for team.
• Provide training, encouragement and feedback to cashiers.
• Perform cashiering, boxing and other front-end duties as necessary.
• Oversee returns and exchanges procedures.
• Assist in training new cashiers and cashier-related tasks.

Skills

Forklift certification

Customer service

Supervisory skills

Cashier training

Team coordination

Cash handling oversight

Education

High School Diploma or GED

Tools

Forklift operation

Pallet jack operation

Job description

Three Bears Alaska Inc. in Ketchikan, AK is seeking a Customer Service PIC to oversee the Front-End department and supervise cashiers. The role involves ensuring productivity, high customer service levels and coordinating with other departments.

The candidate should have a High School Diploma or GED and supervisory experience preferred. Forklift certification is required and the position is full-time with evenings, weekends, and holidays included.