Retail Front End Lead — Growth, Flexible Hours, Discount

Burlington Stores; Holland (MI); Vor Ort; USD 22.000 - 24.000; Vollzeit

Benefits dieser Stelle

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Zusammenfassung

Burlington Stores is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to lead front-end operations and support store management in merchandising, customer service, and HR. This role emphasizes coaching teams, ensuring safety, and delivering exceptional service to customers while driving sales.

The position requires at least one year of supervisory experience in a retail setting, with the ability to work nights, weekends, and holidays.

Qualifikationen

• At least 1 year of supervisory experience in a retail setting.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand for extended periods.

Aufgaben

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, supervise front-end operations to ensure exceptional customer service.
• Reinforce Asset Protection strategies to minimize shortages.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Dynamically drive community relations through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Kenntnisse

Supervisory experience

Leadership

Interpersonal skills

Customer service

Jobbeschreibung

Burlington Stores is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to lead front-end operations and support store management in merchandising, customer service, and HR. This role emphasizes coaching teams, ensuring safety, and delivering exceptional service to customers while driving sales.

The position requires at least one year of supervisory experience in a retail setting, with the ability to work nights, weekends, and holidays.