Front End Supervisor: Customer Service & Team Leadership

Hannaford Supermarkets; Portsmouth (NH); On-site; USD 54,299,000 - 72,572,000; Full time

Job summary

Hannaford Supermarkets in Portsmouth, NH is seeking a Front End Supervisor responsible for leading front-end operations, training associates, and ensuring accurate transactions and excellent customer service.

You will monitor labor, scheduling, and reporting, uphold sanitation and safety standards, and support the store in daily front-end tasks and special projects as assigned. Strong communication and leadership skills are essential, with a high school diploma preferred.

Qualifications

• High school diploma or equivalent preferred.
• Strong understanding of store operations and merchandising.
• Effective communication and customer service skills.
• Desire and ability to lead and manage a team.
• Willingness to learn multiple tasks.

Responsibilities

• Train department associates with certified trainers.
• Maintain communication across department, the store and organization.
• Observe and ensure compliance with sanitation, safety, and food safety standards.
• Follow all Front End department policies and safety standards.
• Support equipment repairs and maintain clean work areas; reduce hazards.
• Oversee front end operations and ensure accurate transactions.

Skills

Customer service

Communication

Team leadership

Training

Problem solving

Education

High school diploma or equivalent

Job description

Hannaford Supermarkets in Portsmouth, NH is seeking a Front End Supervisor responsible for leading front-end operations, training associates, and ensuring accurate transactions and excellent customer service.

You will monitor labor, scheduling, and reporting, uphold sanitation and safety standards, and support the store in daily front-end tasks and special projects as assigned. Strong communication and leadership skills are essential, with a high school diploma preferred.