Front-End Supervisor: Customer Service & Sales Leader

Burlington Stores, Inc.; Laredo (TX); On-site; USD 17,220 - 19,975; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Inc. in Laredo, TX is looking for a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor.

You will supervise store operations, coach staff, and ensure a high level of customer service and safety. Qualified candidates have at least 1 year of supervisory experience in a retail setting, strong interpersonal skills, and the ability to work a full-time schedule including nights and weekends.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both our customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, make informed decisions and supervise front-end operations to ensure exceptional customer service.
• ReinforceAsset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive Community Relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Flexible schedule

Customer service

Job description

Burlington Stores, Inc. in Laredo, TX is looking for a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor.

You will supervise store operations, coach staff, and ensure a high level of customer service and safety. Qualified candidates have at least 1 year of supervisory experience in a retail setting, strong interpersonal skills, and the ability to work a full-time schedule including nights and weekends.