Front-End Supervisor: Customer Experience & Store Ops

Kroger Co.; Fountain Hills (AZ); On-site; USD 38,000 - 62,000; Full time

Job summary

Kroger Co. is seeking a Front-End Supervisor to lead customer service efforts and maintain a safe, clean store environment in Fountain Hills, AZ.

You will assist the department manager in achieving sales and profit goals and supervise Front-end associates to ensure smooth day-to-day operations. You will promote teamwork, handle cash controls, monitor hours and budgets, and ensure compliance with safety and food safety guidelines while delivering outstanding customer experiences aligned with

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail or Customer Service experience.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated.
• Monitor and control supply expenses for the department.
• Manage cash control, sales and cash records for the store.
• Schedule Front-end associates to provide adequate coverage.
• Assist with budgets, profit and loss reviews, and financial reporting.
• Develop and implement department action plans to achieve results.
• Collaborate with Front-end associates and promote teamwork.
• Ensure safety procedures and food safety guidelines are followed.

Skills

Stress management

Effective communication

Basic math

Retail/customer service

Education

High school diploma or equivalent

Job description

Kroger Co. is seeking a Front-End Supervisor to lead customer service efforts and maintain a safe, clean store environment in Fountain Hills, AZ.

You will assist the department manager in achieving sales and profit goals and supervise Front-end associates to ensure smooth day-to-day operations. You will promote teamwork, handle cash controls, monitor hours and budgets, and ensure compliance with safety and food safety guidelines while delivering outstanding customer experiences aligned with