Front End Store Manager, Customer Experience

Food Lion; Greer (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

Food Lion in Greer, SC is seeking a Front End Manager to support store operations and help meet financial and sales goals. You will lead service areas, supervise associates, and promote a customer-first culture.

Join a team focused on friendly service, operational excellence, safety and cost controls. You will train staff, manage schedules, monitor KPIs, and ensure a safe, welcoming shopping environment at Food Lion.

Qualifications

• Proven ability to lead and manage a team
• Strong understanding of store operations and merchandising
• Excellent interpersonal and customer service skills
• Ability to solve problems and handle complaints effectively

Responsibilities

• Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go, if applicable
• Hire, train, and develop associates to meet department needs
• Supervise duties and conduct performance appraisals for direct reports
• Provide leadership to promote a culture aligned with Food Lion strategy
• Support achievement of budgeted financials and KPIs
• Ensure fast, friendly customer service and a positive shopping experience
• Monitor and control store expenses and inventory accuracy
• Ensure safety, sanitation and security standards are maintained
• Maintain Front End schedules and equipment, and coordinate service calls
• Record and report accidents per procedures and ensure policy compliance

Skills

Leadership

Customer Service

Communication

Team Development

Education

High School Diploma or equivalent

Job description

Food Lion in Greer, SC is seeking a Front End Manager to support store operations and help meet financial and sales goals. You will lead service areas, supervise associates, and promote a customer-first culture.

Join a team focused on friendly service, operational excellence, safety and cost controls. You will train staff, manage schedules, monitor KPIs, and ensure a safe, welcoming shopping environment at Food Lion.