Front End Store Leader: Team Growth & Guest Service

sarasmarketbakery; Richardson (TX); On-site; USD 40,000 - 58,000; Full time

Job summary

Saras Market Bakery is seeking a Front End Team Leader to supervise front-end and housekeeping teams and ensure smooth store operations. You will set standards, train and mentor staff, and drive guest satisfaction while meeting sales and labor targets.

The role requires strong communication, the ability to work nights/weekends/holidays, and adherence to health, safety, and quality standards in a fast-paced bakery retail environment.

Qualifications

• Ability to work independently and meet deadlines.
• Ability to prioritize tasks.
• Ability to handle stressful situations.
• Values diversity.
• Ability to perform physical requirements of position.
• Proper handling of knives and cutting equipment.
• Ability to work well with others.
• Good communication skills.
• Ability to inspect product for quality and freshness.
• Able to work flexible schedule based on needs of store including nights, weekends and holidays.

Responsibilities

• Set and achieve highest standards of retail execution.
• Build positive work environment with outstanding teamwork and morale.
• Select, train, develop, mentor, motivate and counsel team members to sustain a high-performance team.
• Delegate and empower Supervisors and Team Members.
• Model and deliver outstanding guest service.
• Follow through on guest questions and resolve concerns.
• Maximize productivity and scheduling efficiency.
• Achieve sales and labor targets.
• Follow procedures and regulations including health and safety standards.
• Ensure safe operation and maintenance of equipment.

Skills

Independence

Prioritization

Stress management

Diversity values

Physical requirements

Knife handling

Teamwork

Communication

Quality inspection

Flexible schedule

Tools

Computer skills

Job description

Saras Market Bakery is seeking a Front End Team Leader to supervise front-end and housekeeping teams and ensure smooth store operations. You will set standards, train and mentor staff, and drive guest satisfaction while meeting sales and labor targets.

The role requires strong communication, the ability to work nights/weekends/holidays, and adherence to health, safety, and quality standards in a fast-paced bakery retail environment.