Front End Supervisor

Sara's Market & Bakery; Richardson (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Opportunities for advancement

Collaborative work environment

Family-owned brand culture

Job summary

A growing Mediterranean brand in Richardson, Texas, is seeking a Front-End Supervisor to lead checkout operations. The role includes ensuring exceptional guest service, managing team performance, and handling cash operations. Candidates should have 2+ years of experience in retail or hospitality, strong leadership skills, and the ability to create a collaborative work environment. Join a family-owned business focused on quality and hospitality.

Qualifications

• 2+ years of experience in retail, grocery, or hospitality (supervisory experience preferred).
• Strong leadership and communication skills.
• Detail-oriented and organized, with solid problem-solving skills.

Responsibilities

• Lead by example in delivering outstanding customer service.
• Resolve guest concerns and handle escalations with professionalism.
• Ensure checkout lines move quickly and accurately.

Skills

Leadership

Customer service

Conflict resolution

Organization

Problem solving

Job description

Career Opportunities with Sara's Market & Bakery

A great place to work.

Careers At Sara's Market & Bakery

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At Sara’s Mediterranean Market, food is more than what we sell — it’s a reflection of who we are. From our fresh produce and premium meats to our bakery and gourmet pantry, we bring the flavors of the Mediterranean to life with warmth and authenticity. Every guest is treated like family, and every team member plays a key role in creating a welcoming experience.

We’re growing fast and looking for passionate, service-driven leaders to grow with us.

Position Overview

The Front-End Supervisor leads the daily operations of the checkout area, ensuring exceptional guest service, smooth transactions, and a positive team environment. This role is ideal for someone who leads by example, thrives in a fast-paced retail setting, and enjoys developing others.

You’ll support the front-end team (cashiers, baggers, and guest service associates), oversee registers, and help create an atmosphere that reflects Sara’s signature hospitality.

Key Responsibilities

Guest Experience & Service

• Lead by example in delivering outstanding customer service with warmth and efficiency.
• Resolve guest concerns and handle escalations with professionalism and care.
• Ensure checkout lines move quickly and accurately during peak hours.
• Maintain Sara’s high standards of hospitality, cleanliness, and presentation.
• Supervise, motivate, and support front-end staff including cashiers and baggers.
• Assist in training new team members on POS systems, service standards, and procedures.
• Create a positive and collaborative work environment that fosters growth and accountability.
• Monitor staff performance and provide coaching and feedback as needed.

Operations & Cash Management

• Oversee cash handling, register balancing, and end-of-day reconciliation.
• Ensure compliance with all company policies and security procedures.
• Maintain front-end supplies and assist with scheduling needs.
• Support store management with opening and closing responsibilities.

What We’re Looking For

• 2+ years of experience in retail, grocery, or hospitality (supervisory experience preferred).
• Strong leadership and communication skills.
• Excellent customer service and conflict resolution abilities.
• Detail-oriented and organized, with solid problem-solving skills.
• Ability to multitask and work efficiently during busy hours.
• Flexible schedule — availability for weekends, evenings, and holidays.

Why Join Sara’s

• Be part of a family-owned, growing Mediterranean brand known for quality and hospitality.
• Work in a collaborative, community-focused environment.
• Opportunities for advancement and career development as we expand.

Bring your leadership, your smile, and your love for people — and help us create moments that matter.
Apply today to join the Sara’s Mediterranean Market family.