Front-End Store Leader for Growth & Service

Ollie's Bargain Outlet, Inc.; Danville (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical coverage after 90 days

401K with match

20% associate discount

Career growth culture

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. invites an experienced Assistant Team Leader to join our front-end leadership team in a busy retail store. You will guide a sales team, deliver excellent customer service, and support daily operations while upholding company standards.

Responsibilities include supervising payroll and expenses, ensuring compliance, organizing tasks, and leading safety and training initiatives. This role requires 1–2 years in retail supervision and a strong work ethic.

Qualifications

• Minimum 1–2 years retail supervisory experience.
• Ability to read, write, and speak English.
• Ability to manage in a professional work environment.
• Ability to exercise sound judgment and maintain confidentiality.

Responsibilities

• Assist the Store Team Leader with payroll budgets, expenses, and related reports.
• Ensure store standards, Redbook compliance, and company programs meet expectations.
• Maintain front-end, entrance, and exterior areas of the building.
• Provide daily tasks and ensure Associates are productive.
• Lead the Door to Floor process and merchandising initiatives.
• Complete the monthly Operational Risk Assessment (ORA) and alarm tests; ensure corrective actions are completed.
• Lead monthly safety meetings with store Associates and assess changes from meetings.
• Ensure customer service standards meet company expectations.
• Coordinate price changes as required and supervise staff.
• Assist with coaching, training, development, evaluation, and scheduling of Associates.
• Perform Team Leader functions to open/close the store when needed.
• Support donation programs and Ollie’s Army sign up and membership.
• Assist with hiring, interviewing, and onboarding of candidates to meet staffing needs.
• Complete any additional responsibilities as assigned.

Skills

Supervisory experience

Retail experience

Evenings/weekends availability

English proficiency

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. invites an experienced Assistant Team Leader to join our front-end leadership team in a busy retail store. You will guide a sales team, deliver excellent customer service, and support daily operations while upholding company standards.

Responsibilities include supervising payroll and expenses, ensuring compliance, organizing tasks, and leading safety and training initiatives. This role requires 1–2 years in retail supervision and a strong work ethic.