Front-End Store Leader: Team Development & Service

Ollie's Bargain Outlet, Inc.; Stillwater (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with immediate vesting

20% associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. is seeking an Assistant Team Leader to oversee the front-end operations and lead a retail sales team dedicated to delivering great customer experiences.

You will help develop associates, manage service standards, and support day-to-day store performance. The role emphasizes leadership, operational execution, and strong customer service, with opportunities for growth within a national retailer.

Qualifications

• High School diploma or equivalent required.
• 1–2 years retail management experience with a mid to large retailer.
• Schedule flexibility to work evenings, weekends, and seasonal holidays.
• Must have a valid driver’s license.

Responsibilities

• Assist the Store Team Leader with payroll budgets, expenses, store banking, shrink reduction, and related reports.
• Demonstrates Ollie’s customer service behaviors; ensures consistent standards in associate and customer interactions.
• Ensure store standards and company programs meet operational expectations.
• Maintain front-end, entrance, and exterior areas in good condition.
• Assign daily tasks to associates and ensure productivity.
• Perform Team Leader functions to open/close the store when needed.
• Support hiring, recruiting, interviewing, selection, and onboarding to meet staffing needs.
• Complete any additional responsibilities as assigned.

Skills

Team leadership

Customer service

Communication

Education

High School diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking an Assistant Team Leader to oversee the front-end operations and lead a retail sales team dedicated to delivering great customer experiences.

You will help develop associates, manage service standards, and support day-to-day store performance. The role emphasizes leadership, operational execution, and strong customer service, with opportunities for growth within a national retailer.