Front End Specialist: Customer Experience Pro

Ollie's Bargain Outlet; Fitchburg (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

20% Associate discount on all Ollie’s•

Job summary

Ollie’s Bargain Outlet is hiring a Front End Specialist to assist customers and maintain store appearance, with a focus on the front end of store operations in Massachusetts. You will greet customers, operate the register, know current promotions, support donation programs, and help with receiving, pricing, merchandising, and recovery.

The role emphasizes customer service, teamwork, and reliability, with opportunities to contribute to a fast-paced retail environment and uphold Ollie’s values.

Qualifications

• High school diploma or equivalent preferred.
• Ability to work evenings, weekends, and holidays on a regular basis
• A positive attitude and team player who wants to engage and serve customers

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the cash register.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Skills

Customer service

Team player

Positive attitude

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet is hiring a Front End Specialist to assist customers and maintain store appearance, with a focus on the front end of store operations in Massachusetts. You will greet customers, operate the register, know current promotions, support donation programs, and help with receiving, pricing, merchandising, and recovery.

The role emphasizes customer service, teamwork, and reliability, with opportunities to contribute to a fast-paced retail environment and uphold Ollie’s values.