Front End & Customer Experience Specialist

Ollie's Bargain Outlet, Inc.; Boardman Township (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Associate discount 20%

Career growth culture

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Front End Specialist to assist customers and maintain the store appearance, focusing on front-end operations and service. You will be responsible for customer interactions, merchandising, and overall front-end effectiveness.

Key responsibilities include greeting customers, operating the cash register, promoting current promotions, supporting donation programs, and keeping the store presentable. This role emphasizes teamwork and a service-first attitude.

Qualifications

• High school diploma or equivalent preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.
• Physical ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the cash register.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year‑round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Skills

Positive attitude

Team player

Customer service

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Front End Specialist to assist customers and maintain the store appearance, focusing on front-end operations and service. You will be responsible for customer interactions, merchandising, and overall front-end effectiveness.

Key responsibilities include greeting customers, operating the cash register, promoting current promotions, supporting donation programs, and keeping the store presentable. This role emphasizes teamwork and a service-first attitude.