Front-End Service Supervisor — Lead Customer Experience

Tom's Food Markets Inc.; Traverse City (MI); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Employee discount

401(k) with company match

Same-day pay

Job summary

Tom’s Food Markets Inc. in West Bay Market Traverse City is hiring a Service Supervisor to oversee front-end operations, cashiering, and service counter activities. The role includes scheduling, opening and closing the market, and delivering outstanding customer service.

Training is available for the right candidate. The position offers a starting wage of $17 per hour, with bonus eligibility, benefits after 30 days, a 401(k) with company match after 90 days, and same-day pay options, reflecting

Qualifications

• Strong organizational skills.
• Strong communication skills.
• Technology skills are helpful but not required.
• Basic English reading, writing, and communication skills.
• Reliable, team-oriented, and professional attitude.

Responsibilities

• Assist in the operation of the front-end.
• Perform Opening or Closing Manager duties as needed.
• Provide exceptional customer service.

Skills

Organizational skills

Communication skills

Technology skills

English proficiency

Reliability & teamwork

Job description

Tom’s Food Markets Inc. in West Bay Market Traverse City is hiring a Service Supervisor to oversee front-end operations, cashiering, and service counter activities. The role includes scheduling, opening and closing the market, and delivering outstanding customer service.

Training is available for the right candidate. The position offers a starting wage of $17 per hour, with bonus eligibility, benefits after 30 days, a 401(k) with company match after 90 days, and same-day pay options, reflecting