Front-End Service Supervisor: Customer Experience Leader

Albertsons Companies; Las Vegas (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

Albertsons Companies in Las Vegas is seeking a Front-End Supervisor to deliver fast, friendly checkout service and uphold company policies. You will assist with front-end operations, supervise cashiers, monitor customer flow, and support daily reconciliation and recording of sales.

The role emphasizes accuracy, integrity, safety, loss prevention, and exceptional customer relations. Strong leadership and communication skills are essential to maintain a positive store image and ensure high levels

Qualifications

• Experience supervising front-end operations in retail or grocery environments.
• Ability to lead a team to meet customer service goals and standards.
• Strong communication and interpersonal skills for customer relations and staff guidance.

Responsibilities

• Supervise front-end operations and cashier lanes.
• Ensure compliance with policies on promotions, scan accuracy, and payments.
• Assist in daily reconciliation and recording of sales and cash transactions.
• Monitor customer flow and maintain checkout area cleanliness and appearance.
• Enforce safety, loss prevention, and dress/grooming standards for front-end staff.
• Provide excellent customer service and resolve customer issues effectively.

Skills

Customer service

Leadership

Interpersonal skills

Communication

Tools

POS systems

Job description

Albertsons Companies in Las Vegas is seeking a Front-End Supervisor to deliver fast, friendly checkout service and uphold company policies. You will assist with front-end operations, supervise cashiers, monitor customer flow, and support daily reconciliation and recording of sales.

The role emphasizes accuracy, integrity, safety, loss prevention, and exceptional customer relations. Strong leadership and communication skills are essential to maintain a positive store image and ensure high levels