Front End Service Leader - Elevate Customer Experience

Food Lion; Wesley Chapel (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a Front End Associate at Store 02256, Wesley Chapel, NC to provide fast, friendly service and uphold customer service standards. You will greet customers, assist with transactions, and help maintain a clean, well-organized front-end area.

The role requires effective communication, a willingness to learn multiple tasks, and the ability to work with cash registers and office procedures. High school or equivalent preferred; physical requirements include standing for long

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Ensure work station and front end area of the store has a neat and clean presentation.
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner.

Skills

Customer service

Multi-tasking

Cash handling

Communication

Team player

Education

High school diploma or equivalent

Tools

Cash register

POS systems

Job description

Food Lion is seeking a Front End Associate at Store 02256, Wesley Chapel, NC to provide fast, friendly service and uphold customer service standards. You will greet customers, assist with transactions, and help maintain a clean, well-organized front-end area.

The role requires effective communication, a willingness to learn multiple tasks, and the ability to work with cash registers and office procedures. High school or equivalent preferred; physical requirements include standing for long