Front-End Service Leader: Elevate Customer Experience

Food Lion; Lillington (NC); On-site; USD 17,000 - 19,000; Full time

Job summary

Food Lion is seeking a front-end associate to deliver fast, friendly service at our store in Lillington, NC. You will greet customers, handle transactions, and support the Customer Service Manager to maintain high standards.

The role requires effective communication, reliability, and the ability to learn multiple tasks within a dynamic retail environment. This full-time position offers team-based work and dress-code adherence.

Qualifications

• High school diploma or equivalent preferred.
• Excellent communication and customer service skills.
• Willing to learn multiple tasks and cashier/service center duties.
• Able to meet age requirements and physical job demands.

Responsibilities

• Provide fast, friendly service to customers.
• Greet customers by name when possible.
• Perform cash handling and related front-end tasks.
• Maintain neat front-end area and equipment.
• Report cash variances to supervisor.
• Operate MVP savings center KIOSK and POS.
• Assist as lead or surge as needed.
• Wear the uniform and comply with dress code.
• Follow safety and store guidelines.

Skills

Customer service

Communication

Cashier operations

Multitasking

Teamwork

Education

High school diploma

Tools

POS system

Job description

Food Lion is seeking a front-end associate to deliver fast, friendly service at our store in Lillington, NC. You will greet customers, handle transactions, and support the Customer Service Manager to maintain high standards.

The role requires effective communication, reliability, and the ability to learn multiple tasks within a dynamic retail environment. This full-time position offers team-based work and dress-code adherence.