Front End Leader: Customer Experience

Food Lion; Winterville (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

Food Lion in Winterville, NC is hiring for a Front End Customer Service Associate who delivers fast, friendly service while supporting cashier and front end operations. You’ll greet customers, handle transactions, and help maintain a neat, secure store environment.

This position emphasizes teamwork, attentiveness to store procedures, and adherence to safety and cash-handling policies. The role requires effective communication and a customer-first mindset.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center functions.
• Must meet minimum age requirements and physical requirements.

Responsibilities

• Smile and provide prompt, accurate and friendly service.
• Greet customers and use their name when possible.
• Maintain neat and clean front end area and store office functions.
• Handle cash variance reporting and cash handling procedures.
• Maintain knowledge of register functions and front end services.
• Ensure MVP savings center KIOSK is functional and stocked.
• Perform duties as sales associate or customer lead when needed.
• Adhere to company guidelines and safety standards.

Skills

Effective communication

Customer service

Multi-tasking

Cashier expertise

Attention to detail

Education

High school diploma or equivalent

Tools

Cash register system

POS software

CBT training / e-learning

Job description

Food Lion in Winterville, NC is hiring for a Front End Customer Service Associate who delivers fast, friendly service while supporting cashier and front end operations. You’ll greet customers, handle transactions, and help maintain a neat, secure store environment.

This position emphasizes teamwork, attentiveness to store procedures, and adherence to safety and cash-handling policies. The role requires effective communication and a customer-first mindset.