Front End Service Leader | Customer Experience & Ops

Hannaford Supermarkets; Waterville (ME); On-site; USD 23,000 - 34,000; Full time

Job summary

Hannaford Supermarkets in Waterville, ME is seeking front-end staff to support cashier and service desk operations. The role requires formal customer service skills and a willingness to learn multiple tasks while maintaining a clean, safe store environment.

Applicants must be 18 or older and able to perform cashier and service desk duties, as well as basic safety and security tasks. This on-site position offers wage equity and opportunities for daily responsibilities across front-end functions.

Qualifications

• Effective communication and customer service skills are required.
• Must be at least 18 years old to perform specific job functions.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service desk/kiosk tasks.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain neat, well-groomed appearance per policy.
• Assign fixed activities to front end and service desk/kiosk staff during idle periods.
• Assist in special projects and perform other duties as assigned.
• Support and comply with all safety standards; report needed repairs.
• Monitor security and report abnormal behavior.
• Secure front-end change drawer when unattended; protect assets.
• Maintain cleanliness and sanitation per store policy and health regs.
• Perform cashier and/or bagging functions as needed.
• Perform service desk/kiosk and bookkeeper functions if trained.
• Perform all other duties as assigned.

Skills

Customer service

Effective communication

Learn multiple tasks

Cashier and Service Desk

Job description

Hannaford Supermarkets in Waterville, ME is seeking front-end staff to support cashier and service desk operations. The role requires formal customer service skills and a willingness to learn multiple tasks while maintaining a clean, safe store environment.

Applicants must be 18 or older and able to perform cashier and service desk duties, as well as basic safety and security tasks. This on-site position offers wage equity and opportunities for daily responsibilities across front-end functions.