Front-End Service Leader: Elevate Customer Experience

Hannaford; Gardiner (ME); On-site; USD 24,000 - 34,000; Full time

Job summary

Hannaford in Gardiner, ME is hiring for a Front End/Service Desk Associate. You will greet customers, operate the checkout and assist with service desk duties, while upholding store policies and safety standards.

The role requires strong communication, basic cashier skills, and a willingness to learn multiple tasks. Training packets for cashier/service desk and non-service desk positions are provided, with emphasis on accuracy and customer service.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed.
• Observe security standards by staying alert and being aware of customers' actions and behavior.

Skills

Customer service

Communication

Cashier experience

Front-end service

Job description

Hannaford in Gardiner, ME is hiring for a Front End/Service Desk Associate. You will greet customers, operate the checkout and assist with service desk duties, while upholding store policies and safety standards.

The role requires strong communication, basic cashier skills, and a willingness to learn multiple tasks. Training packets for cashier/service desk and non-service desk positions are provided, with emphasis on accuracy and customer service.