Customer Experience Leader, Front End & Service Desk

Hannaford; Scarborough (ME); On-site; USD 23,000 - 34,000; Full time

Job summary

Hannaford in Scarborough, ME is recruiting for a front-end/service desk role. The Store 08451 Front End team collaborates to ensure smooth customer experiences and efficient checkout operations.

The position supports cashiering, service desk tasks, and general store duties in a fast-paced retail environment. Candidate must be at least 18, able to learn multiple tasks, and committed to friendly, accurate customer service.

Qualifications

• Must meet minimum age requirements (18+).
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service desk/kiosk functions.
• Effective communication and customer service skills.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain neat personal appearance and follow policy.
• Assign front-end tasks during idle periods.
• Assist in special projects and perform other duties as assigned.
• Support safety standards and report equipment needs.
• Secure front-end cash drawer and protect assets.
• Maintain sanitation and store cleanliness.
• Perform cashier and/or bagging functions.
• Perform service desk/kiosk tasks and bookkeeping if trained.
• Perform all other duties as assigned.

Skills

Customer service

Communication

Cashier duties

Willing to learn

Job description

Hannaford in Scarborough, ME is recruiting for a front-end/service desk role. The Store 08451 Front End team collaborates to ensure smooth customer experiences and efficient checkout operations.

The position supports cashiering, service desk tasks, and general store duties in a fast-paced retail environment. Candidate must be at least 18, able to learn multiple tasks, and committed to friendly, accurate customer service.