Customer Experience Leader - Front End & Service Desk

Hannaford; South Portland (ME); On-site; USD 24,000 - 34,000; Full time

Job summary

Hannaford Supermarkets in South Portland, ME is hiring for a Front End/Service Desk Associate to join our local store team. You will observe policies, assist customers, and perform cashier and service desk duties as needed. Strong communication skills and reliability are essential.

You will help maintain a clean, safe store, support cash handling, and ensure fast, friendly service during busy periods. Experience with cash transactions and the ability to balance drawers, adhere to safety

Qualifications

• Effective communication and customer service skills.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed.
• Observe security standards by staying alert and being aware of customers' actions and behavior.
• Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
• Frequently, perform cashier and/or bagging functions
• Frequently, perform service desk/kiosk and if trained, bookkeeper functions
• Perform all other duties as assigned.

Skills

Effective communication

Customer service

multitask

Cashier

Job description

Hannaford Supermarkets in South Portland, ME is hiring for a Front End/Service Desk Associate to join our local store team. You will observe policies, assist customers, and perform cashier and service desk duties as needed. Strong communication skills and reliability are essential.

You will help maintain a clean, safe store, support cash handling, and ensure fast, friendly service during busy periods. Experience with cash transactions and the ability to balance drawers, adhere to safety