Front-End Customer Service Leader

Hannaford; Madison (ME); On-site; USD 24,000 - 34,000; Full time

Job summary

Hannaford Supermarkets in Madison, ME (225 Main Street) is seeking reliable associates to join our front-end and service desk team. You will observe policies, assist customers, and perform cashier and service-desk duties during busy periods, contributing to a smooth shopping experience.

This role emphasizes teamwork, safety, and accuracy in handling cash, maintaining a clean store, and supporting supervision with special projects as needed. Hannaford provides equal opportunity employment.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements (18 years).
• Ability to learn multiple tasks and technical requirements.
• Ability to perform cashier and service desk/kiosk tasks.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain a neat, well-groomed personal appearance and follow policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods.
• Assist in special projects and perform other functions as assigned.
• Support and comply with safety standards; report needed repairs or hazards.
• Observe security standards and report abnormal behavior.
• Secure front-end change drawer when unattended; protect assets.
• Maintain sanitation standards in compliance with health regulations.
• Frequently perform cashier and/or bagging functions.
• Frequently perform service desk/kiosk tasks; bookkeeper functions if trained.
• Perform all other duties as assigned.

Education

Cashier training packet

Service Desk/Kiosk training packet

Job description

Hannaford Supermarkets in Madison, ME (225 Main Street) is seeking reliable associates to join our front-end and service desk team. You will observe policies, assist customers, and perform cashier and service-desk duties during busy periods, contributing to a smooth shopping experience.

This role emphasizes teamwork, safety, and accuracy in handling cash, maintaining a clean store, and supporting supervision with special projects as needed. Hannaford provides equal opportunity employment.