Front End Service Leader — Customer Experience

Food Lion; Greenville (SC); Ibrido; USD 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

Food Lion is hiring for a Front End/Customer Service position at Store 02274 in Greenville, SC. The role focuses on fast, friendly service and meeting front end standards while supporting the Customer Service Manager and ensuring accurate cash handling.

Candidates should have strong communication skills, be able to multitask, and meet physical requirements. The job includes greeting customers, operating the front end, and maintaining neat, compliant workstations within a team environment.

Competenze

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Mansioni

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Assist Customer Service Manager and Assistant Customer Service Manager in front end standards
• Maintain knowledge of cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure front end and store office functions are accurate and timely
• Maintain neat and clean presentation of the front end area
• Report register malfunctions and manage service calls efficiently
• Ensure MVP savings center KIOSK is operational
• Perform sales associate duties as scheduled per surge plan guidelines
• Support service standards and assist customers as needed
• Adhere to Food Lion dress code and policies
• Observe and correct unsafe conditions and notify QA of issues
• Complete CBT and training aids
• Perform all other duties as assigned

Conoscenze

Effective communication

Customer service

Formazione

High school graduate or equivalent

Strumenti

Cashier systems

Descrizione del lavoro

Food Lion is hiring for a Front End/Customer Service position at Store 02274 in Greenville, SC. The role focuses on fast, friendly service and meeting front end standards while supporting the Customer Service Manager and ensuring accurate cash handling.

Candidates should have strong communication skills, be able to multitask, and meet physical requirements. The job includes greeting customers, operating the front end, and maintaining neat, compliant workstations within a team environment.