Customer Service Leader - Front End Lead

Food Lion; Mathews Heights (SC); Sur place; USD 15 000 - 18 000; Plein temps

Résumé du poste

Food Lion is hiring for a Front End Customer Service role at Store 02145, Greenwood, SC. The position emphasizes fast, friendly service, greeting customers by name and supporting the Customer Service Manager to maintain Front End standards.

Primary duties include accurate cash handling, register operations, and keeping the front end neat and compliant with company guidelines. Applicants should have strong communication skills, a willingness to learn multiple tasks, and the ability to handle

Qualifications

• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsabilités

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Ensure the MVP savings center KIOSK is filled with paper and properly working.
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines.
• Maintain alertness and calls for assistance when needed to service customers per service standards.
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Adhere to all company guidelines, policies and standard practices.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.

Connaissances

Effective communication

Customer service skills

Willingness to learn

Formation

High school graduate or equivalent

Description du poste

Food Lion is hiring for a Front End Customer Service role at Store 02145, Greenwood, SC. The position emphasizes fast, friendly service, greeting customers by name and supporting the Customer Service Manager to maintain Front End standards.

Primary duties include accurate cash handling, register operations, and keeping the front end neat and compliant with company guidelines. Applicants should have strong communication skills, a willingness to learn multiple tasks, and the ability to handle