Front-End Customer Experience Leader

Food Lion; Easley (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

Food Lion is hiring for a Front End Associate at Store 02272 in Easley, SC. This role focuses on fast, friendly service, greeting customers by name, and maintaining a neat front-end area. You will assist with cashier duties and front end operations to support overall store performance.

The position requires strong communication skills, reliability, and the ability to learn multiple tasks. This is an on-site role with opportunities to contribute to customer satisfaction and store standards.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use his or her name whenever possible.
• Avoid personal conversations with other associates when customers are present.
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Ensure work station and front end area of the store has a neat and clean presentation.
• Maintains proper knowledge of all sales associate register functions and Front End accounting services.
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner.
• Ensure the MVP savings center KIOSK is filled with paper and properly working.
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines.
• Performs the task of the customer lead as needed to ensure service standards are maintained.

Skills

Effective communication

Customer service

Multi-tasking

Cashier/Point-of-Sale

Tools

Cash register

POS system

Job description

Food Lion is hiring for a Front End Associate at Store 02272 in Easley, SC. This role focuses on fast, friendly service, greeting customers by name, and maintaining a neat front-end area. You will assist with cashier duties and front end operations to support overall store performance.

The position requires strong communication skills, reliability, and the ability to learn multiple tasks. This is an on-site role with opportunities to contribute to customer satisfaction and store standards.