Front End Service Leader

Food Lion; Richmond (VA); On-site; USD 28,000 - 32,000; Full time

Job summary

Food Lion in Richmond, VA is seeking a Front End Associate to deliver fast, friendly service while supporting the Customer Service Manager in upholding store standards.

You will greet customers, handle cashier duties, assist with front end operations, and ensure accurate register procedures and a neat, welcoming storefront. The role emphasizes teamwork, compliance with policies, and a positive shopping experience for every guest.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center functions.
• Must meet minimum age requirements for specific job functions.
• Must meet physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet customers and use their name when possible.
• Maintain neat and clean front end area and office presentation.
• Ensure accurate cash handling and end-of-day reports.
• Maintain knowledge of cash reports, deposits, and related procedures.
• Report any register issues or malfunctions to management.
• Ensure the MVP savings center KIOSK is functional and stocked.
• Perform front end duties as scheduled and per surge plan guidelines.
• Assist customer leads to maintain service standards.

Skills

Customer service

Communication

Multi-tasking

Cashier skills

Age requirements

Education

High School diploma or equivalent

Tools

Cash register

POS system

CBT training

Job description

Food Lion in Richmond, VA is seeking a Front End Associate to deliver fast, friendly service while supporting the Customer Service Manager in upholding store standards.

You will greet customers, handle cashier duties, assist with front end operations, and ensure accurate register procedures and a neat, welcoming storefront. The role emphasizes teamwork, compliance with policies, and a positive shopping experience for every guest.