Front-End Customer Service Leader

Food Lion; Charlottesville (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

Food Lion is seeking a Front End Associate in Charlottesville, VA to deliver fast, friendly service and support the Customer Service Manager in maintaining standards. Responsibilities include greeting customers, handling cash, and keeping the front end area neat and efficient.

The role emphasizes customer-centric service, adherence to dress code, and teamwork to meet store standards and safety guidelines.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet each customer and use their name when possible.
• Maintain neat and clean front end area and presentation.
• Ensure front end functions and cash handling are accurate.
• Maintain knowledge of office procedures including cash reports and deposits.
• Perform sales associate tasks as scheduled or per surge plan guidelines.

Skills

Effective communication

Customer service

Learn multiple tasks

Cashier and service center duties

Age requirements

Physical requirements

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Front End Associate in Charlottesville, VA to deliver fast, friendly service and support the Customer Service Manager in maintaining standards. Responsibilities include greeting customers, handling cash, and keeping the front end area neat and efficient.

The role emphasizes customer-centric service, adherence to dress code, and teamwork to meet store standards and safety guidelines.