Front End Leader: Elevate Customer Experience

Food Lion; Atwood (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Winston-Salem, NC, is seeking a Front End Associate to deliver fast, friendly service at registers and the customer service desk. You will greet customers, process transactions, and maintain clean, organized front-end areas while following standard procedures.

The role emphasizes strong communication, reliability, and the ability to handle multiple tasks during busy shifts in a retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers.
• Greet each customer and use their name when possible.
• Maintain knowledge of front end procedures, cash reports, deposits, and related services.
• Ensure the front end area is neat and clean and that transactions are accurate.
• Assist with service desk tasks and respond to customer needs per standards.
• Observe safety and company guidelines and complete required training.

Skills

Customer service

Multitask learning

Cashier skills

Physical stamina

Education

High school diploma or equivalent

Job description

Food Lion in Winston-Salem, NC, is seeking a Front End Associate to deliver fast, friendly service at registers and the customer service desk. You will greet customers, process transactions, and maintain clean, organized front-end areas while following standard procedures.

The role emphasizes strong communication, reliability, and the ability to handle multiple tasks during busy shifts in a retail environment.