Front-End Service Coordinator | Lead & Develop Teams

Meijer, Inc.; Richmond Heights (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Richmond Heights, OH is seeking a Service Coordinator to support front-end operations and ensure a high-quality customer shopping experience. You will coordinate checkout flow, supervise cashiers and service desk colleagues, and coach team members for performance and service excellence.

You’ll lead shift handoffs, monitor shrink and financial outcomes, and participate in community programs. Training is provided, and you’ll have opportunities to advance within a family-oriented retailer.

Qualifications

• Completion of the Service Coordinator training curriculum.
• Ability to operate cash register system and all financial services equipment.
• Strong communication and customer-service skills.

Responsibilities

• Coordinate checkout flow and maintain front-end standards.
• Lead and coach team members to meet productivity and service goals.
• Manage shift handoffs and inter-team communication.
• Monitor and address shrink and financial outcomes within areas of responsibility.
• Engage in community programs and employee development initiatives.
• Provide on-the-job training and mentoring to team members.
• Serve as SME for market programs and pilots.
• Assign tasks and ensure completion with team leaders.

Skills

Cash register system

Customer service

Communication

Organizational skills

Multitasking

Education

Service Coordinator training curriculum

Tools

Cash register system

Job description

Meijer in Richmond Heights, OH is seeking a Service Coordinator to support front-end operations and ensure a high-quality customer shopping experience. You will coordinate checkout flow, supervise cashiers and service desk colleagues, and coach team members for performance and service excellence.

You’ll lead shift handoffs, monitor shrink and financial outcomes, and participate in community programs. Training is provided, and you’ll have opportunities to advance within a family-oriented retailer.