Front-End Service Coordinator | Flexible Hours & Growth

Meijer Inc.; Flat Rock (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Job summary

Meijer Inc. is seeking a Service Coordinator to ensure a high-quality customer shopping experience by leading and supporting front-end operations. You will coordinate checkout flow, maintain cleanliness and standards, and assign tasks to cashiers, service desk, and courtesy team members.

You’ll coach staff, train teammates, and act as a subject matter expert for market programs and company pilots. Join a team focused on customer satisfaction and operational efficiency.

Qualifications

• Successful completion of the Service Coordinator training curriculum.
• Ability to operate cash register system and all financial services equipment.
• Strong communication, customer service, organization, and attention to detail.

Responsibilities

• Communicate effectively with peer leadership for smooth handoff between shifts.
• Perform survival walk of the department and shift-to-shift hand-off when the team leader is not present.
• Coordinate actions involving monitoring and control of shrink and financial outcomes within areas of responsibility.
• Proactively escalate concerns to leadership as they arise.
• Champion participation in community programs and engage team member groups.
• Lead by example with Team Member Resource Group (TMRG) engagement.
• Serve as a certified trainer for team members in their span of care.
• Provide on-the-job training and mentoring to team members.
• Serve as subject matter expert for market programs, pilots, and development trainings.
• Assign tasks to team members in partnership with the team leader and ensure completion.

Skills

Effective communication

Customer service orientation

Organized

Detail oriented

Sense of urgency

Team leadership

Tools

Cash register system

Job description

Meijer Inc. is seeking a Service Coordinator to ensure a high-quality customer shopping experience by leading and supporting front-end operations. You will coordinate checkout flow, maintain cleanliness and standards, and assign tasks to cashiers, service desk, and courtesy team members.

You’ll coach staff, train teammates, and act as a subject matter expert for market programs and company pilots. Join a team focused on customer satisfaction and operational efficiency.