Customer Experience & Front-End Sales Associate

PGA Tour Superstore; Commack (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

PGA TOUR Superstore is hiring a Customer Service Associate in the United States for the front-end area, including cashier and club desk responsibilities. You will engage customers, process payments, handle returns and promotions, and help maintain a clean, inviting store environment.

The role requires friendly communication, basic computer skills, and the ability to stand for long periods while lifting up to 30 lb. Flexible scheduling may be needed to support weekends and holidays.

Qualifications

• Strong listening and interpersonal skills with clear communication.
• Basic computer skills and familiarity with Microsoft Office.
• Ability to manage multiple priorities and meet deadlines.
• High school diploma or equivalent.
• Retail sales or customer service experience preferred.
• Stand for extended periods and lift up to 30 lb.

Responsibilities

• Engage with customers and deliver world-class service at the front end.
• Handle returns, exchanges, gift cards, and promotions with accuracy.
• Assist in cashier area and club desk, guiding customers to store areas.
• Maintain clean, organized front-end presentation and merchandise presence.
• Process payments securely according to SOP and policies.
• Provide product information and stay up to date on promotions.
• Offer feedback to improve store operations and customer experience.

Skills

Communication

Computer literacy

Organization

Customer service mindset

Accountability

Flexibility

Education

High School Diploma or equivalent

Job description

PGA TOUR Superstore is hiring a Customer Service Associate in the United States for the front-end area, including cashier and club desk responsibilities. You will engage customers, process payments, handle returns and promotions, and help maintain a clean, inviting store environment.

The role requires friendly communication, basic computer skills, and the ability to stand for long periods while lifting up to 30 lb. Flexible scheduling may be needed to support weekends and holidays.