Front-End & Pharmacy Store Leader — In Training

Walgreens

Macedonia (OH)

On-site

USD 45,000 - 72,000

Full time

3 days ago

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Job summary

Walgreens stores require an experienced leader to supervise customer service teams and oversee front-end and pharmacy operations. You will work with the Store Manager to meet company goals, manage scheduling, and ensure adherence to policies.

The role involves coaching staff, handling recruitment, and resolving customer issues to drive loyalty. Ideal candidates will have a Bachelor’s degree or equivalent, proven leadership, and flexibility to meet extended hours.

Qualifications

Demonstrated leadership abilities with supervisory experience.
Strong communication skills and professional business ethics.
Fluent in reading, writing, and speaking English.
Willingness to work a flexible schedule including extended days and weekends.

Responsibilities

Supervises customer service associates and designated hitters, and manages front end.
Supports store manager to achieve company deliverables and covers in their absence.
Leads recruitment, hiring, performance management and discipline for direct reports.
Engages customers, resolves complaints, and models service best practices.
Monitors service metrics and coaches to improve customer experiences.
Manages store operations, cash handling, and inventory controls.