Front End Operations Manager - Customer Experience

Food Lion; Forest (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

Food Lion is seeking a Front End Manager to oversee all store operations, ensure exceptional customer service, and develop team performance. This role involves managing daily operations, including hiring and training associates, while promoting a customer-focused shopping experience.

The ideal candidate will have strong leadership and problem-solving skills, a high school diploma or equivalent, and the ability to meet physical job requirements. Join Food Lion, where we prioritize community service and employee satisfaction.

Qualifications

• Ability to lead and manage a team effectively.
• Strong understanding of store operations and merchandising techniques.
• Excellent interpersonal and organizational skills.

Responsibilities

• Manage all Front End operations including Service Center and Self-Checkout.
• Hire, train, and develop associates to meet department needs.
• Ensure all Front End cashiers understand key items and communicate stock conditions.

Skills

Leadership

Customer service

Problem-solving

Communication

Education

High school graduate or equivalent

Tools

Handheld computers

Job description

Food Lion is seeking a Front End Manager to oversee all store operations, ensure exceptional customer service, and develop team performance. This role involves managing daily operations, including hiring and training associates, while promoting a customer-focused shopping experience.

The ideal candidate will have strong leadership and problem-solving skills, a high school diploma or equivalent, and the ability to meet physical job requirements. Join Food Lion, where we prioritize community service and employee satisfaction.