Front End Operations Lead – Customer Experience

Hannaford; Greenwich (CT); On-site; USD 49,000 - 67,000; Full time

Job summary

Hannaford Supermarkets in Greenwich, CT is seeking a Front End Supervisor to lead daily front end operations and deliver exceptional customer service. You will manage work schedules, coach associates, ensure cash handling accuracy, and uphold safety and sanitation standards in a fast-paced retail environment.

The role requires a high school diploma or equivalent, excellent interpersonal and organizational skills, and the ability to lead others.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 yrs old).
• Willingness to learn multiple tasks and technical requirements of the job.
• Ability to lead and direct others.
• Certified Food Safety Manager accreditation required or obtainable within 90 days.

Responsibilities

• Provide high standards of customer service and promote goodwill.
• Manage Front End operations and schedules to maintain service levels.
• Supervise Front End associates and ensure compliance with safety and sanitation standards.
• Maintain cash handling, training and performance appraisals.
• Support and comply with company safety standards and policies.
• Ensure communication across department and store operations.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Leadership

Problem solving

Education

High school diploma or equivalent

Job description

Hannaford Supermarkets in Greenwich, CT is seeking a Front End Supervisor to lead daily front end operations and deliver exceptional customer service. You will manage work schedules, coach associates, ensure cash handling accuracy, and uphold safety and sanitation standards in a fast-paced retail environment.

The role requires a high school diploma or equivalent, excellent interpersonal and organizational skills, and the ability to lead others.