Front End Manager: Customer Experience Leader

Hannaford; Middleborough (MA); On-site; USD 49,000 - 67,000; Full time

Job summary

Hannaford Supermarkets in Middleborough, MA is seeking a Front End Supervisor to lead store front-end operations, ensuring superior customer service and adherence to company standards. The role includes scheduling, training, and supervising associates while maintaining compliance with safety and sanitation requirements.

The qualified candidate will possess a high school diploma or equivalent, strong communication and leadership skills, and the ability to manage payroll and labor within budget.

Qualifications

• High school diploma or equivalent.
• Must be able to lead and train associates.
• Accredited as Certified Food Safety Manager or willing to obtain within 90 days.

Responsibilities

• Promote customer goodwill by role modeling and high service standards.
• Manage Front End operations and scheduling to maintain customer service.
• Supervise Front End associates and ensure adherence to policies.
• Maintain compliance with sanitation, safety, and food safety standards.
• Observe and ensure full cash handling accuracy and responsible asset protection.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Hannaford Supermarkets in Middleborough, MA is seeking a Front End Supervisor to lead store front-end operations, ensuring superior customer service and adherence to company standards. The role includes scheduling, training, and supervising associates while maintaining compliance with safety and sanitation requirements.

The qualified candidate will possess a high school diploma or equivalent, strong communication and leadership skills, and the ability to manage payroll and labor within budget.