Front End Operations Lead

Food City; Independence (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly Pay Checks with Direct Deposit

Medical Plan with wellness benefits

Dental Plan

Paid Holidays

Paid Vacations

Associate Offers

Job summary

Food City is seeking a Front End Supervisor to lead the customer service team at our Alabama location. You will supervise cashiers, courtesy clerks, and associates across front-end operations, ensuring efficient, courteous service and strict adherence to company policies.

You will monitor cash handling, deposits, and security procedures, while promoting a positive shopping experience and supporting store leadership in daily tasks. This role offers competitive benefits and growth opportunities.

Qualifications

• Supervise front-end staff and ensure friendly service.
• Enforce store policies and procedures at all times.
• Oversee cashiers, courtesy clerks, fuel, and video associates.
• Monitor safes, deposits, and change funds according to policy.
• Ensure compliance with tax-exempt orders and banking procedures.

Responsibilities

• Supervise and coordinate front-end operations to maintain efficiency.
• Promote courteous customer service and handle customer inquiries.
• Oversee check cashing, tendering, and cash deposits accurately.
• Ensure proper handling of money orders, gift cards, and lottery where applicable.
• Maintain security of safes, keys, and combinations.
• Keep front-end area clean, organized, and well stocked.

Skills

Customer service

Supervision

Cash handling

Policy compliance

Team leadership

Job description

Food City is seeking a Front End Supervisor to lead the customer service team at our Alabama location. You will supervise cashiers, courtesy clerks, and associates across front-end operations, ensuring efficient, courteous service and strict adherence to company policies.

You will monitor cash handling, deposits, and security procedures, while promoting a positive shopping experience and supporting store leadership in daily tasks. This role offers competitive benefits and growth opportunities.