Front-End Member Services Team Lead

Sam's Club; Buffalo (NY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U tuition covered

Job summary

Walmart Sam’s Club in the Buffalo area is seeking a capable associate to support supervision, member services, and frontline operations. The role includes processing memberships, assisting customers, and ensuring smooth checkout experiences in a full-time setting.

You will assist with open-door policy compliance, merchandising, and coordinating with management to meet performance targets while promoting Walmart’s products and services and maintaining a high standard of service.

Qualifications

• 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience
• Must be 18 years of age or older
• Shifts may vary

Responsibilities

• Assist management with supervision of associates, assign duties, provide feedback and training to ensure member service standards.
• Communicate information on membership types, programs, and benefits; process memberships and upgrades.
• Oversee area operations, merchandising, cash handling, and cleanliness; ensure compliance with policies.
• Handle cash operations, deposits, and accounting records; assist with financial reporting.
• Collaborate with managers to meet business needs, promote compliance, and support Open Door Policy.

Job description

Walmart Sam’s Club in the Buffalo area is seeking a capable associate to support supervision, member services, and frontline operations. The role includes processing memberships, assisting customers, and ensuring smooth checkout experiences in a full-time setting.

You will assist with open-door policy compliance, merchandising, and coordinating with management to meet performance targets while promoting Walmart’s products and services and maintaining a high standard of service.