Member Services Team Lead

Walmart Inc.; Village of Elmsford (NY); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U education

Job summary

Walmart Inc. at Sam's Club Elmsford is seeking a full-time front-end supervisor to support member service and store operations.

The role involves guiding associates, handling transactions, and ensuring a positive shopping experience for members at the Elmsford, NY location. You will oversee daily tasks, train staff on procedures, and coordinate merchandise, returns, and service standards while upholding Walmart's policies and Open Door guidelines.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register)
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Supervise associates in assigned area, assign duties, train on processes and policies
• Assist members with purchases, provide product guidance, and use self-checkout
• Handle claims and returns, organize merchandise, and maintain store cleanliness
• Complete accounting records, deposits and related documentation; safeguard financial data
• Support compliance with Open Door Policy and drive process improvements in the team

Skills

Customer service

Retail experience

Front-end operations

Tools

Cash register

Job description

Walmart Inc. at Sam's Club Elmsford is seeking a full-time front-end supervisor to support member service and store operations.

The role involves guiding associates, handling transactions, and ensuring a positive shopping experience for members at the Elmsford, NY location. You will oversee daily tasks, train staff on procedures, and coordinate merchandise, returns, and service standards while upholding Walmart's policies and Open Door guidelines.