Front-End Member Services Lead

Sam's Club; Flagstaff (AZ); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Education benefits

Job summary

Sam's Club in Flagstaff, AZ is hiring a front-end associate to supervise associates and guide daily operations. You will train staff, assign duties, and help members with purchases, memberships, and self-checkout to resolve issues per company guidelines.

You will also handle transactions, keep areas neat, assist with merchandising and returns, and support store operations. The role offers benefits and a competitive hourly wage.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register) and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates in assigned area by assigning duties and providing direction.
• Promote member service by explaining membership types and assisting with purchases and self-checkout.
• Handle inquiries, returns, and maintain area organization and cleanliness.

Skills

Retail experience

Customer service

Front-end equipment

Tools

Cash register

POS system

Job description

Sam's Club in Flagstaff, AZ is hiring a front-end associate to supervise associates and guide daily operations. You will train staff, assign duties, and help members with purchases, memberships, and self-checkout to resolve issues per company guidelines.

You will also handle transactions, keep areas neat, assist with merchandising and returns, and support store operations. The role offers benefits and a competitive hourly wage.