Member Services Team Lead – Front-End Operations

Sam's Club; Overland Park (KS); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Walmart is seeking an associate at its Sam's Club facility in Overland Park, KS to supervise front-end operations, assist members, and support membership services. You will train staff, resolve member issues, and contribute to sales goals while ensuring policy compliance.

Responsibilities include managing transactions, supporting pickup orders, and helping drive member engagement through service excellence and collaboration with the team.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience

Responsibilities

• Supervise associates in assigned area, assign duties, provide direction and feedback
• Assist members with purchases, locate merchandise and provide guidance on services
• Process memberships and upgrades, support enrollment and renewals
• Handle cash operations, deposits and accounting records while ensuring accuracy

Skills

Retail experience

Front-end operations

Job description

Walmart is seeking an associate at its Sam's Club facility in Overland Park, KS to supervise front-end operations, assist members, and support membership services. You will train staff, resolve member issues, and contribute to sales goals while ensuring policy compliance.

Responsibilities include managing transactions, supporting pickup orders, and helping drive member engagement through service excellence and collaboration with the team.