Front-End Manager: Lead People & Customer Service

Albertsons Companies; Boise (ID); Vor Ort; USD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Competitive wages paid weekly

Associate discounts

Health and financial well-being for 4

Time off (vacation, holidays, sick pay

Leaders invested in training

Inclusive work environment

Zusammenfassung

Albertsons Companies in Boise, Idaho is seeking a Front-End Manager to oversee front-end operations, support store performance goals, and ensure fast, friendly checkout service for every customer.

This role emphasizes customer service, people development, and operational excellence, with responsibilities spanning scheduling, training, labor planning, cash handling, and daily reporting.

Qualifikationen

• Strong customer-service focus with a professional team presence.
• Effective communication, coaching, and collaboration skills.
• Strong organization, prioritization, and planning abilities.
• Ability to stay composed in fast-paced, customer-facing environments.

Aufgaben

• Oversee and coordinate all front-end operations, ensuring fast, friendly, and accurate checkout service.
• Support customer service programs and respond to customer concerns in a timely and professional manner.
• Provide checkout support as needed, including register functions and customer assistance.
• Guide and oversee front-end activities including scheduling, service levels, and daily operations.
• Maintain cleanliness, organization, and a positive front-end environment.
• Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions.
• Monitor inventory and ordering of front-end supplies and materials.
• Hire, train, coach, and develop front-end associates and supervisors.
• Support labor planning, budgeting, and expense control for the department.
• Maintain compliance with company policies, safety standards, and operational procedures.
• Complete daily reports, payroll processes, and required documentation.

Kenntnisse

Customer service

Communication

Coaching

Organization

Jobbeschreibung

Albertsons Companies in Boise, Idaho is seeking a Front-End Manager to oversee front-end operations, support store performance goals, and ensure fast, friendly checkout service for every customer.

This role emphasizes customer service, people development, and operational excellence, with responsibilities spanning scheduling, training, labor planning, cash handling, and daily reporting.