Front End Manager — Customer Experience Leader

Food Lion; Seneca (SC); On-site; USD 52,000 - 76,000; Full time

Job summary

Food Lion in Seneca, SC is seeking a Front End Manager to oversee service desks, self-checkout and To-Go operations, ensuring a fast, friendly customer experience while meeting financial goals.

The role emphasizes hiring and coaching, maintaining store appearance, safety, and adherence to company policies; you will collaborate with supervisors to drive sales and customer satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Strong leadership and team-management abilities.
• Excellent interpersonal and customer service skills.
• Sound judgment in problem solving and decision making.
• Willingness to learn multiple tasks and adapt quickly.

Responsibilities

• Oversee Front End operations including Service Center and Self-Checkout.
• Hire, train and develop front-end associates to meet store needs.
• Provide performance feedback and conduct formal appraisals.
• Lead by example to deliver fast, friendly customer service.
• Manage expenses and use store tools to monitor KPIs and inventory.

Skills

Lead and manage a team

Store operations knowledge

Customer service excellence

Problem solving

Adaptability and learning

Education

High school diploma or equivalent

Job description

Food Lion in Seneca, SC is seeking a Front End Manager to oversee service desks, self-checkout and To-Go operations, ensuring a fast, friendly customer experience while meeting financial goals.

The role emphasizes hiring and coaching, maintaining store appearance, safety, and adherence to company policies; you will collaborate with supervisors to drive sales and customer satisfaction.