Front End Leader: Elevate Customer Experience & Store Ops

Food Lion; House (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Food Lion in Greenville, NC, is seeking a Front End Manager to lead service center, self-checkout, and To-Go operations while coaching team members to deliver fast, friendly service.

You will hire and train associates, manage schedules, monitor KPIs, control expenses, and ensure safety and food safety standards across front-end areas.

This full-time role requires strong leadership, excellent communication, and a commitment to Food Lion's culture and customer satisfaction.

Qualifications

• Requires leadership and management abilities.
• Strong customer service mindset and communication skills.
• Understanding of store operations and merchandising techniques preferred.

Responsibilities

• Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go, if applicable.
• Hire, train, and develop associates to meet department needs.
• Supervise performance and conduct reviews for direct reports.
• Provide leadership to promote a culture aligned with Food Lion strategy.
• Support budgeted financials and KPIs for Front End operations.
• Ensure excellent customer service and a positive shopping experience.

Skills

Leadership

Customer service

Store operations

Communication

Problem solving

Education

High school diploma or equivalent

Tools

POS systems

Inventory management systems

Job description

Food Lion in Greenville, NC, is seeking a Front End Manager to lead service center, self-checkout, and To-Go operations while coaching team members to deliver fast, friendly service.

You will hire and train associates, manage schedules, monitor KPIs, control expenses, and ensure safety and food safety standards across front-end areas.

This full-time role requires strong leadership, excellent communication, and a commitment to Food Lion's culture and customer satisfaction.