Front End Manager: Customer Experience Leader

Food Lion; Easley (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

Food Lion Store in Easley, SC is seeking a Front End Manager to support store operations, finance and sales goals. You will foster strong associate and customer relations and uphold the Food Lion strategy across the organization.

You will hire, train, and supervise front end associates, manage schedules, and drive excellent customer service while ensuring safety, accuracy, and efficiency in daily operations.

Qualifications

• Requires ability to lead and manage a team
• Strong communication and customer service skills
• Understanding of store operations and merchandising preferred
• Excellent interpersonal and organizational abilities
• Ability to meet physical requirements and pass safety training
• Certified Food Safety Manager or ability to obtain certification within 90 days

Responsibilities

• Manage Front End operations including Service Center, Self-Checkout and To-Go as applicable
• Hire, train, and develop associates to meet department needs
• Supervise performance and conduct formal appraisals for direct reports
• Provide leadership to promote Food Lion culture and achieve KPIs
• Ensure budgeted financials and store performance targets are met
• Maintain safe, clean, and welcoming store environment and customer service standards

Job description

Food Lion Store in Easley, SC is seeking a Front End Manager to support store operations, finance and sales goals. You will foster strong associate and customer relations and uphold the Food Lion strategy across the organization.

You will hire, train, and supervise front end associates, manage schedules, and drive excellent customer service while ensuring safety, accuracy, and efficiency in daily operations.