Customer Experience Leader - Front End

Food Lion; South Conway (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Conway, SC is seeking a Front End Associate to provide fast, friendly service and support store front end operations. You will greet customers, handle basic cash procedures and maintain a clean, organized front end area.

The role emphasizes accuracy, teamwork, and adhering to Food Lion standards to help achieve exceptional customer experiences in a busy retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code

Skills

Effective communication

Customer service skills

Willingness to learn tasks

Ability to meet physical requirements

Adherence to age requirements

Education

High school diploma or equivalent

Job description

Food Lion in Conway, SC is seeking a Front End Associate to provide fast, friendly service and support store front end operations. You will greet customers, handle basic cash procedures and maintain a clean, organized front end area.

The role emphasizes accuracy, teamwork, and adhering to Food Lion standards to help achieve exceptional customer experiences in a busy retail environment.