Front End Operations Lead – Customer Service

Hannaford Supermarkets; Leominster (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Hannaford Supermarkets in Leominster, MA is seeking a Front End Associate to support cashiering, bagging and service desk functions. You will help ensure accurate transactions, friendly service and a clean, safe store area.

The role requires strong communication, the ability to train others, and the willingness to work with store leadership on scheduling and performance observations. Applicants must meet minimum age requirements.

Qualifications

• High school diploma or equivalent preferred.
• Strong store operations and merchandising knowledge preferred.
• Excellent communication, customer service, and selling skills.
• Ability to lead and manage a team.

Responsibilities

• Train department associates using certified trainers.
• Maintain strong communication across department, store and organization.
• Ensure sanitation, safety and food safety standards.
• Follow company policies and safety standards and assist with scheduling and ordering.
• Supervise front end operations including cashier, service desk and bagging.
• Assist in performance appraisals and service observations as required.

Skills

Strong communication

Customer service

Team leadership

Merchandising

Education

High school diploma or equivalent

Job description

Hannaford Supermarkets in Leominster, MA is seeking a Front End Associate to support cashiering, bagging and service desk functions. You will help ensure accurate transactions, friendly service and a clean, safe store area.

The role requires strong communication, the ability to train others, and the willingness to work with store leadership on scheduling and performance observations. Applicants must meet minimum age requirements.